Returns & Exchanges
At Nicola Harding, we want you to be completely satisfied with your purchase. If a piece doesn't feel quite right in your home, we offer a 28-day return window for all standard items in their original condition.
Initiate Your Return
Contact our concierge team within 14 days of delivery to request a Return Merchandise Authorization (RMA) number and receive the appropriate return address.
Pack with Care
Securely package your items in their original protective wrapping and boxes to ensure they are not damaged during transit back to our studio.
Arrange Shipping
Send your package using a tracked and insured courier service, as we cannot be held responsible for items lost or damaged before they reach us.
Quality Check & Refund
Once our team inspects the returned goods to ensure they meet our quality standards, a full refund will be processed to your original payment method within 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing