Frequently Asked Questions
Everything you need to know about our handcrafted home collections.
What is the standard lead time for furniture orders?
As many of our pieces are made to order by skilled artisans, standard lead times typically range from 8 to 12 weeks. You will receive a specific delivery estimate upon checkout.
Do you offer international shipping?
Yes, we ship our home collections worldwide. Shipping costs and import duties are calculated at checkout based on your delivery location and the dimensions of the items.
What is your return policy for home accessories?
We accept returns on non-custom accessories within 14 days of delivery. Items must be in their original packaging and unused condition. Please note that bespoke or made-to-order furniture cannot be returned.
How can I care for my Nicola Harding textiles?
We recommend professional dry cleaning for all our linen and velvet cushions to maintain the integrity of the natural fibers and rich pigments.
Are your products sustainably sourced?
Sustainability is at the heart of our design ethos. We prioritize natural materials, FSC-certified timber, and local craftsmanship to minimize our environmental footprint.
Can I request fabric swatches before purchasing?
Absolutely. We offer a swatch service for our entire upholstery range to help you ensure the color and texture are perfect for your space before placing an order.